Shipping Lead Times -We aim to have orders shipped within 2-3 days. Orders ship only Monday through Friday; we do not ship on Saturday or Sunday.

Minimum Order Quantities (MOQs) - Orders have a 24 units MOQ. Please note, orders must be in increments of 24 bottles (this keeps shipping costs down).

Payment Terms - We operate on prepayment and take credit cards during the checkout process.

We are thrilled to be offering Bivo across the globe at this time. Please use the button below for more details. You can always reach us at thirsty@drinkbivo.com if you have further questions.

Bivo offers a lifetime warranty against manufacturer defects on all our products purchased via our website. Non-manufacturer defects, including scratches, dents, stains, and other normal wear and tear are not covered under our warranty. 

Manufacturing defects are rare but in the off chance you get one delivered to your shop reach out to us at thirsty@drinkbivo.com with a photo of the defect and your order number. We will offer a refund directly to your account if there is a manufacturing defect.